Last Updated: May 22, 2026

Program Description

Spillwerx provides transactional SMS notifications for hazardous materials spill response operations. By opting into our SMS program, you may receive text messages related to:

• Job dispatch alerts and assignments
• Incident status updates
• Compliance deadline reminders
• Emergency safety notifications
• Account security and verification codes

Consent

By providing your mobile phone number and agreeing to receive SMS messages from Spillwerx, you expressly consent to receive automated text messages at the number provided. Consent is not required as a condition of purchasing any goods or services.

Message Frequency

Message frequency varies based on your role and incident activity:

Message volume may increase during periods of high incident activity.

Costs

Message and data rates may apply. Contact your mobile carrier for details about your text messaging plan. Spillwerx does not charge for SMS messages, but standard carrier rates may apply.

Opt-Out

To stop receiving messages: Reply STOP to any message.

You will receive a one-time confirmation similar to:

"You have been unsubscribed from Spillwerx alerts. You will no longer receive messages. Reply HELP for assistance."

You may also opt out by:

• Updating notification preferences in your account settings
• Emailing support@spillwerx.com
• Calling our support line at [SUPPORT PHONE NUMBER]

Note: Opting out may affect your ability to receive time-sensitive job notifications related to incident response operations.

Help

For assistance: Reply HELP to any message.

You will receive a response similar to:

"Spillwerx SMS Support: For help, contact support@spillwerx.com or call [SUPPORT PHONE NUMBER]. To opt out, reply STOP."

Supported Carriers

Major U.S. carriers are supported, including but not limited to AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, and most regional carriers. Carriers are not liable for delayed or undelivered messages.

Privacy

Your phone number and SMS data are handled according to our Privacy Policy. We do not sell, rent, or share your mobile phone number with third parties for marketing purposes. We do not share or sell SMS opt-in data or phone numbers for the purpose of SMS.

Information that may be included in SMS messages includes:

• Incident locations and addresses
• Contractor or dispatcher contact names
• Job assignment details
• Compliance deadlines

Message Content Examples

Job Dispatch

Spillwerx: New spill job at Love's #731, Amarillo TX. Accept or decline: https://go.spillwerx.com/l/example Reply STOP to opt out.

Status Update

Spillwerx: Incident INC-001234 at Love's #731 — contractor en route, ETA 45 min. Reply STOP to opt out.

Compliance Reminder

Spillwerx: Reminder — DOT 5800 form due in 5 days for incident INC-001234. Complete at https://go.spillwerx.com/l/example Reply STOP to opt out.

Emergency Alert

Spillwerx Alert: Tier 3 emergency — all available contractors needed. Check app for details. Reply STOP to opt out.

Contact Information

Spillwerx
Email: support@spillwerx.com
Privacy: privacy@spillwerx.com
Phone: [SUPPORT PHONE NUMBER]
Website: www.spillwerx.com

Terms Acceptance

By opting into Spillwerx SMS notifications, you acknowledge that you have read, understood, and agree to these SMS Terms of Service and our Privacy Policy.